Condiciones generales

Last Updated: November 17, 2025

1. Aceptación y visión general

Los presentes Términos y Condiciones ("Términos") regulan la recopilación, el uso y la divulgación de su información personal, incluidas las imágenes de perfil, los datos agregados y los testimonios, con fines de marketing por parte de MyHomePathway.com ("nosotros", "nos" o "nuestro"). Al utilizar nuestros servicios, crear una cuenta o enviar contenido a nuestra plataforma, usted reconoce que ha leído, entendido y aceptado estos Términos. Si no está de acuerdo, le rogamos que no utilice los Servicios.

2. Elegibilidad

Debe tener al menos 18 años y ser residente en Estados Unidos para utilizar los Servicios. No podrá utilizar los Servicios si la legislación aplicable se lo prohíbe.

3. Creación de cuenta

3.1. Para utilizar determinadas funciones de los Servicios, es posible que tenga que crear una cuenta.
3.2. Confidencialidad. Usted es responsable de mantener la confidencialidad de la información de su cuenta, incluida su contraseña.
3.3. Usted es responsable de todas las actividades que se produzcan en su cuenta.

4. Definiciones

  • Profile Image: Any photograph or visual representation that you upload to your MyHomePathway.com account.

  • Aggregate Data: Anonymized, non-personally identifiable information derived from user activity and engagement with our services.

  • Testimonial: Any statement, review, comment, or feedback provided by you regarding our services, products, or platform.

  • Marketing Purposes: Promotional activities including but not limited to advertisements, social media posts, email campaigns, case studies, presentations, website content, and printed materials.

5. Consentimiento de imagen de perfil

5.1. Al cargar una imagen de perfil, usted nos concede una licencia no exclusiva, mundial y libre de regalías para utilizarla con fines de marketing.
5.2. Usted declara y garantiza que:

  • Eres el propietario de la imagen o tienes los permisos necesarios.

  • La imagen no infringe derechos de terceros.

  • Puede conceder legalmente la licencia.
    5.3. Podemos recortar o modificar la imagen para darle formato sin alterar su integridad.
    5.4. No utilizaremos su imagen de perfil de forma difamatoria, ofensiva o engañosa.

6. Consentimiento para datos agregados

6.1. Usted da su consentimiento para que recopilemos y utilicemos datos agregados anónimos con fines de marketing.
6.2. Los datos agregados no le identificarán personalmente a menos que usted lo consienta explícitamente.
6.3. Algunos ejemplos son:

  • Patrones de uso del servicio

  • Demografía

  • Métricas de éxito

  • Tendencias del mercado

6.4. Podemos compartir estos datos con terceros asociados para mejorar el servicio y para colaboraciones de marketing.

6.5. Use of Advanced Analytics. You acknowledge that the anonymized aggregate data collected under this section is a key component in our development and deployment of Artificial Intelligence (AI), Machine Learning (ML), and Large Language Models (LLM). This utilization is for the purpose of statistical analysis, better risk assessment, and continuous improvement of our internal and external decision-making processes related to our services.

7. Consentimiento testimonial

7.1. Al enviar un testimonio, usted nos autoriza a utilizarlo con fines de marketing.
7.2. Podremos:

  • Muéstrelo en varias plataformas

  • Asocie su nombre, cargo, empresa y ubicación

  • Editar para mejorar la claridad o la gramática, conservando el sentimiento.


7.3. Usted confirma que su testimonio es veraz y está basado en una experiencia genuina.
7.4. Los testimonios enviados a través de plataformas de terceros también están sujetos a sus condiciones.

8. Exclusión voluntaria

8.1. Puede retirar su consentimiento para el uso comercial:

  • Ajustar la configuración de privacidad de su cuenta

  • Contacte con nosotros en support@myhomepathway.com


8.2. Cuando recibamos su solicitud, lo haremos:

  • Eliminar la imagen de su perfil y los testimonios de futuros materiales en un plazo de 30 días laborables.

  • Excluir sus datos de futuros análisis agregados para marketing


8.3. Es posible que no podamos recuperar materiales ya distribuidos.

9. Seguridad y privacidad de los datos

9.1. We handle personal information in line with our Privacy Policy, which is incorporated by reference.This policy also governs how we communicate with you, including via SMS/text message.
9.2. Reasonable security measures are implemented to prevent unauthorized access.
9.3. We do not sell your personally identifiable information without explicit consent.

10. Transferencias internacionales de datos

10.1. Sus datos pueden ser procesados en países fuera de su residencia.
10.2. Garantizamos la aplicación de las salvaguardias previstas en la legislación aplicable en materia de protección de datos.

11. Privacidad de los niños

11.1. Nuestros servicios no están dirigidos a menores de 18 años.
11.2. No recopilamos conscientemente datos de personas menores de 18 años.

12. Propiedad intelectual

12.1. Los Servicios y el contenido son propiedad de My Home Pathway o de sus licenciantes.
12.2. Derechos de autor. Usted no puede reproducir o distribuir el contenido sin permiso.

13. 13. Renuncia de garantías

LOS SERVICIOS SE PRESTAN "TAL CUAL", SIN GARANTÍAS DE NINGÚN TIPO. RENUNCIAMOS A TODAS LAS GARANTÍAS IMPLÍCITAS, INCLUIDAS LAS DE COMERCIABILIDAD, IDONEIDAD PARA UN FIN DETERMINADO Y NO INFRACCIÓN.

14. 14. Limitación de responsabilidad

EN LA MEDIDA EN QUE LO PERMITA LA LEY, MY HOME PATHWAY NO SERÁ RESPONSABLE DE LOS DAÑOS DERIVADOS DEL USO DE LOS SERVICIOS POR PARTE DEL USUARIO.

15. Indemnización

Usted acepta indemnizar y mantener indemne a My Home Pathway y sus afiliados contra cualquier reclamación que surja de su uso de los Servicios.

16. Divisibilidad

Si alguna disposición se considera inválida o inaplicable, el resto de estas Condiciones permanecerá en vigor en la máxima medida permitida por la ley.

17. Terminación

Nos reservamos el derecho de cancelar su acceso a los Servicios en cualquier momento y por cualquier motivo sin previo aviso.

18. Derecho aplicable

Estas Condiciones se rigen por las leyes del Estado de Delaware, sin tener en cuenta sus principios de conflicto de leyes.

19. Resolución de litigios

Los litigios se resolverán mediante arbitraje vinculante con arreglo a las normas de la Asociación Americana de Arbitraje en el condado de New Castle, Delaware.

20. Utilización de los servicios

20.1. Usted se compromete a utilizar los Servicios de conformidad con todas las leyes.
20.2. No podrá utilizar los Servicios para actividades ilegales o no autorizadas.

21. Modificaciones de las presentes Condiciones

21.1. Podemos actualizar estas Condiciones en cualquier momento. Los cambios entrarán en vigor en el momento de su publicación.
21.2. Las actualizaciones materiales se comunicarán por correo electrónico o mediante notificación en el sitio web.
21.3. El uso continuado después de la publicación significa aceptación.

22. Acuerdo completo

Estos Términos representan el acuerdo completo entre usted y My Home Pathway con respecto a los Servicios.



23. Rewards Program

23.1. Eligibility. The Rewards Program is available to users who meet the eligibility criteria outlined in Section 2.


23.2. Earning Rewards. Users may earn levels or rewards by completing certain actions on the platform, such as onboarding, completing courses, following recommendations, or becoming mortgage ready. Eligible actions may evolve as the platform is updated.


23.3. Paid Rewards. Some rewards may have monetary value. Users are responsible for any tax or reporting obligations associated with those rewards.


23.4. Program Changes. My Home Pathway reserves the right to modify, suspend, or terminate the Rewards Program at any time. Material changes that affect user benefits will be communicated at least 14 days in advance, via email or platform notification.


23.5. Abuse and Fraud. My Home Pathway may withhold, revoke, or recover rewards if abuse, fraud, or violation of these Terms is suspected. Users will have the opportunity to respond to any such actions.


23.6. Disputes. Any disputes related to the Rewards Program will be resolved as described in Section 19 (Dispute Resolution).


Additional Provisions for Flexibility and Protection

Definitions: Eligible actions include but are not limited to profile completion, educational activities, task completion, goal achievements, and other platform engagement activities.


Levels: Levels represent stages of user progress and may have different criteria and associated rewards. These are subject to change, with notice provided.


Severability: If any provision is found invalid or unenforceable, the rest of the terms remain in effect.


Governing Law: These Terms are governed by the laws of the jurisdiction in which My Home Pathway operates.


Force Majeure: My Home Pathway is not liable for delays or failures caused by events outside its reasonable control.


24. Contact Us

If you have any questions, contact:
My Home Pathway Inc.
1313 N. Market Street
Suite 1000
Wilmington, DE 19801





My Home Pathway - Privacy Policy


1. Acceptance of Terms

BY ACCESSING AND USING ANY OF MY HOME PATHWAY’S PRODUCTS OR SERVICES, INCLUDING WWW.MYHOMEPATHWAY.COM, YOU AGREE TO BE BOUND BY THIS TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THE TERMS IN THIS POLICY, PLEASE EXIT THE SITES, MOBILE APPLICATIONS OR OTHER SERVICES IMMEDIATELY AND DO NOT USE THEM IN ANY WAY.

2. Introduction

At MY HOME PATHWAY, Inc., (MY HOME PATHWAY, We, Us, or Our), our relationship with you is our most valuable asset. We understand and appreciate that you are entrusting us with your information, and as such, we are committed to being transparent about how we collect, use and display it. This Privacy Policy applies to all of the products, services, mobile applications and websites (e.g. WWW.MYHOMEPATHWAY.COM or Mobile Applications) offered by MY HOME PATHWAY or its subsidiaries or affiliated companies (collectively, the Site). This policy describes the information MY HOME PATHWAY collects when you register for, use, access or otherwise interact with any of our websites, applications, products or services (collectively, the “Services”). By using any of the Services provided by MY HOME PATHWAY, you consent to this Policy, including your consent to our use and disclosure of information about you as required under current federal, state, and/or local law, as well as in the manner described below in this Policy.

3. Statement of Coverage

“Personal information” is information that you provide to us that personally identifies you, such as your name, email address, Social Security number, billing information, or other data which can be reasonably linked to such information by MY HOME PATHWAY. This Privacy Policy covers how MY HOME PATHWAY uses the information we collect and receive, including personal information and information associated with your past and current use of our products and services. This Privacy Policy is intended to cover collection of information on our websites from residents of the United States. The Services and websites provided by MY HOME PATHWAY are intended for U.S. citizens and residents. If you are visiting our websites from outside the United States, please be aware that your information may be transferred to, stored and processed in the United States where our servers are located, and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using our Services or websites, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Privacy Policy. This Privacy Policy neither applies to the practices of companies not owned or controlled by MY HOME PATHWAY nor to people not employed or managed by MY HOME PATHWAY. When you use MY HOME PATHWAY’s Services, you consent to our collection, use, and disclosure of your information as described in this Privacy Policy.

4. Information Collection & Use

4.1. General

MY HOME PATHWAY may collect and store information about you when you register with MY HOME PATHWAY, when you use MY HOME PATHWAY’s Services, when you visit MY HOME PATHWAY pages or the pages of MY HOME PATHWAY properties (e.g. www.myhomepathway.com) or the pages of certain MY HOME PATHWAY partners, and when you enter promotions or sweepstakes conducted, endorsed, or advertised by MY HOME PATHWAY. MY HOME PATHWAY may combine the information we have about you with information obtained from business partners, other companies, and other users.
MY HOME PATHWAY uses information for the following general purposes: providing, maintaining, optimizing, and improving our services, developing new services, enhancing the user experience, customizing the advertising, offers and content you see, fulfilling your product and service requests, conducting research, managing your customer relationship with us, providing you customer support, contacting you, and providing reports for our internal and external clients and partners. We actively utilize advanced technologies, including Artificial Intelligence (AI), Machine Learning (ML), Large Language Models (LLM), and sophisticated statistical data analysis, to enhance the accuracy of our risk assessment, personalize financial offers, and continuously improve our internal operational and decision-making processes. We do not store your Personal Information in cookies or log files on your device, but identifiers in such cookies or log files may be tied to your Personal Information in our systems.

4.2. Registration

Upon registering with MY HOME PATHWAY, information such as your full name, email address, birth date, gender, or ZIP code may be requested. Certain products and services may ask you for additional information, such as your address, phone number, income, Social Security number, details about the financial products you use, driver’s license number or information about your assets. Some of the Personal Information we collect when you register, like your Social Security number, is required by the credit bureau to verify your identity so we can fulfill your request for a credit score and credit report. When requesting your credit report and score on your behalf, we do not do a hard inquiry; rather, we do a soft inquiry of your credit report. We may also collect Personal Information or other information directly from you through various other forms and places throughout the Services, including “Contact Us” forms, or when you otherwise interact with us to provide or enhance our Services. You are not anonymous to us when you register with MY HOME PATHWAY and sign in to our Services.

4.3.  Account Deletion

You have the right at any time to request deletion of your account and any data associated with your account from the My Home Pathway platform. We will confirm your request for account deletion and also provide confirmation of account deletion. The user Data will be removed from our servers, and you will no longer be able to access that data after a 24-hour period. If account deletion is requested in error, you may request reactivation of your account within the 24-hour period after account deletion request. In case that request to reinstate the account falls outside of that period you will have to create a new account.

4.4. Updating Your Personal Information & Communication Preferences

You can at any time correct or update the personal information that you provided and that we maintain on you by logging into MY HOME PATHWAY Application on your device and going to the “Settings” page. You can also change your communication preferences on this page. MY HOME PATHWAY is not responsible for and cannot amend the information in your credit report, which is produced by one or more credit reporting agencies. If you believe that some of the information in your credit report is inaccurate, you must contact the applicable credit reporting agency directly. Information on how to contact the credit reporting agency may be contained in the settings section.

5. Transactions

5.1. MY HOME PATHWAY collects information about your transactions with our company and some of our partners. This includes billing and payment information and information about your use of our products and service offerings. 

5.2. This information will only be shared with third parties who perform tasks required to complete purchase transactions (such as fulfilling orders and processing credit card payments).

6. Site Access & Activity

MY HOME PATHWAY automatically collects and records certain information from the computer, mobile phone, or other device you use to access the Site, including your MY HOME PATHWAY cookie information, device type, IP address, browser type, browser language, the Web pages you request, location information, and the date and time of your request. Our third-party service providers may also collect such information. We receive data about you whenever you interact with the Site, such as when you look at or search for a topic, product, or other information contained on the site. When you post things like photos or videos on the Site, we may also receive additional related data (or metadata), such as the time, date, and place you took the photo or video.

7. Public Content

7.1. Your reviews, comments, questions and answers, posts, followers, groups, businesses and professionals that you have done business with, topics and users you follow, profile information (including your name), and any other information that you post to the Site are meant for public consumption. We may display this content on the Site, collect and store it, and further distribute it to a wider audience through third party sites and services. 

7.2. Please also keep in mind that whenever you voluntarily make other personal information (e.g. your home address) available online for viewing by third parties by posting it on the Site, that information is public and can be seen, collected and used by others besides us. We cannot be responsible for any unauthorized third-party use of such information.

8. Location

8.1. We may collect and store information about your location if you enable your computer or mobile device to send us location information. MY HOME PATHWAY will not collect your specific location information without your consent. However, we may ask your consent to using location-enabled services on your Device so that we can collect, share and process information about your specific location to enhance our Services and provide better offers to you, using things like GPS or Wi-Fi access point information. You may be able to change the settings on your computer or mobile device to prevent it from providing us with such information. 

8.2. We may also use information like your IP address or other Device Identifiers for approximate location information, like your city or state.

9. Contacts

When you invite your friends to join the Site by providing their contact information or allowing us to use your address book from your computer, mobile device, or other sites, we may use and store your friends contact information long enough to process your requests.

10. Messages

When you send email or other communications to MY HOME PATHWAY, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. As part of our credit educational or other services, you may also receive SMS text messages, push alerts on your phone, and emails when there is a new action or related item from our platform alert. These alert messages will also be logged.

10.1 SMS/Text Messaging and Phone Consent

By providing your phone number and opting in to receive communications, you consent to receive recurring marketing and non-marketing text messages (SMS and MMS) from My Home Pathway. Message frequency may vary. These messages may include updates, promotional offers, account notifications, and other information related to your use of our services. Message and data rates may apply. Reply STOP to unsubscribe from SMS messages. For help, contact us at support@myhomepathway.com. You may still use our services without agreeing to receive text messages and you can opt out at any time.

11. Mobile Application

11.1. Some of our Services may be provided through an application on your mobile, tablet computer, or similar device (Mobile Application). Our Mobile Application may collect the same types of information described above, including Personal Information or other information that you provide (e.g. name, age, gender, address), or Usage Information that is automatically collected and stored. 

11.2. We may also collect and use technical data and related information, including but not limited to, preferred language, phone number or other unique Device Identifiers assigned to your mobile device, technical information about your mobile device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to such Mobile Applications. We may associate your unique Device Identifier or Mobile Application Usage Information with any Personal Information you provide.

12. Other Sites

We offer some of our services on or through other websites. Personal information that you provide to those sites may be sent to MY HOME PATHWAY in order to deliver the service. We process such information under this Privacy Policy. The Site includes links to other web sites and provides access to products and services (for example, widgets and applications) offered by third parties, whose privacy policies we do not control. When you access another web site or purchase third party products or services through the Site, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting or the provider of such products or services. The privacy policy of our provider partners may differ from ours. We do not exercise control over these third-party sites, and they may place their own cookies or other files on your Device, collect data, web site usage information and your Device Identifier, or solicit Personal Information from you. We are not responsible for the privacy practices of any third party. We encourage you to note when you leave our Services and to read the privacy policies and terms of service of all third-party web sites or applications before submitting any Personal Information to third parties. You can also connect your MY HOME PATHWAY account to your accounts on third party services like Google, Facebook, LinkedIn or Twitter, in which case we may collect and store information identifying your account with the third party service as well as other information from these third party services that you have given us permission to access (e.g. name, date of birth, profile picture and friends birthdays). These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with these features are governed by the privacy policy of the company providing the feature. We use the information to help you connect and share public content with your friends and followers. You can always disconnect your accounts on these third-party services from your MY HOME PATHWAY account by visiting those services directly.

13. Information Provided by Third Parties about You

MY HOME PATHWAY may supplement the information we collect about you with information from third parties in order to enhance our ability to serve you, to tailor our content to you and to offer you opportunities to consider financial products or services that we believe may be of interest to you. This includes, for example, the free credit report and free credit score we may obtain on your behalf when you register for the Service. We may combine the information we receive from outside sources with information we collect through our Services. We treat all information about you, whether received from you or from a third party, in accordance with this Privacy Policy and our Terms of Service.

14. Information Provided to Third Parties about You

14.1. MY HOME PATHWAY may provide our partners with your credit data and other relevant information provided by you while using the Services as a way to match you with offers for products and services from those partners. Generally, we will display these offers when you access our web or mobile Services, but we or our partners will occasionally send you information on products, services, special deals, or promotions, by email or other electronic messaging. 

14.2. It is always your choice whether or not to apply for an offered product or service and we will never submit an application for a financial product or service on your behalf without your express consent.

14.3. Advanced Analytics in Decision Making. We utilize Artificial Intelligence (AI), Machine Learning (ML), and statistical data analysis to process your credit data and other relevant information. This is specifically done to perform better risk assessment, provide highly relevant product matches, and inform our decision-making to optimize the services and offers presented to you.

15. Information You Provide about a Third Party

15.1. If you choose to use our referral program to tell a friend about our Services, we will ask you for your friend’s name and email address. We will send your friend an email inviting him or her to visit the site. MY HOME PATHWAY stores the information you provide for the sole purpose of sending this email and tracking the success of our referral program. 

15.2. The information you provide will not be used for any other marketing purpose unless your friend signs up for an account or we otherwise obtain consent from that person. Please be aware that when you use any referral functionality through our Services, your name and email address may be included in the communication sent to your friend.

16. Service-Related Announcements

We may send you service-related announcements. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these non-promotional communications. If you do not wish to receive them, you have the option to terminate your account.

17. Push Notifications

If you use our Mobile Applications, we may send you push notifications from time-to-time via our Mobile Application in order to provide or alert you to service-related announcements or information on products, services, special deals, or promotions. If you do not wish to receive these types of communications, you may turn them off in your mobile Device settings.

18. Customer Service

When you first register for the Services, we may send you an introductory email welcoming you to MY HOME PATHWAY. We may also communicate with you via email or other means in response to your inquiries and to manage your account. As described above in “Information You Provide about a Third Party,” we may also use information you provide about others to send invitation emails as part of our referral program.

19. Children

At MY HOME PATHWAY we are committed to protecting the privacy of children. Our Services are not intended for anyone under the age of 18. We will not knowingly or intentionally collect any Personal Information online from children under the age of 13. If a child under the age of 13 has provided us with Personal Information, please let us know by filling out our contact form. Once received, we will remove that information from our site.

20. Data Protection and Security

MY HOME PATHWAY takes precautions to secure your personal information. If and when we ask you to provide your personal information, we do so through a connection that uses Secure Sockets Layer (SSL) protocol. This protocol provides security for your information by encrypting it as it travels from your computer to our computer. For security purposes, we then move all of the personal information that we collect or obtain about you to a secure environment on our proprietary network that has controls in place to limit access to and secure the data maintained within it.

21. Disclosure & Sharing of Information

21.1. Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.,

  • To comply with our legal and regulatory obligations.

  • For the performance of our contract with you or to take steps at your request before entering into a contract.

  • For our legitimate interests or those of a third party; or

  • Where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

21.2. We may share information that you have provided during use of our Services to match you with products or services from our partners, or under the following circumstances:

  • For additional offers through unaffiliated third parties and co-branded services.

  • When lenders or marketing partners need to perform credit inquiries (soft or hard, based on consent);

  • When you submit publicly viewable User Content.

  • With partners under confidentiality agreements.

  • With third-party vendors performing administrative or technical services on our behalf.

  • During sweepstakes or promotions.

  • As required or permitted by law.

  • To investigate or prevent fraud or threats.

  • To protect the integrity or security of our Services or other users.

  • After de-identification or anonymization.

  • If MY HOME PATHWAY is acquired or merged.

22. Safeguarding Communications

MY HOME PATHWAY may through its Services send you email, text messages or mobile device push notifications from time to time. These communications may contain sensitive credit information, such as your credit score, creditor names, personalized savings offers, or other information about your credit. Safeguarding the information contained in any communications sent to you by MY HOME PATHWAY is solely your responsibility. MY HOME PATHWAY is not responsible for safeguarding the communications once sent to you. You may change your notification preferences on the settings page at any time.

23. Cookies

At this time, MY HOME PATHWAY does not respond to automated signals regarding tracking mechanisms, including “do not track” instructions from your browser. However, you may change the privacy preferences in your browser to prevent or limit the use of cookies or similar technologies. Be aware that Flash cookies operate differently than other browser cookies and various browsers may offer their own management tools for removing Flash cookies. Please note that blocking cookies, Flash cookies or similar technologies may affect your browsing experience on many sites and may prevent your ability to use certain MY HOME PATHWAY Services, including many of the personalized features we provide for our members. MY HOME PATHWAY uses web beacons to access MY HOME PATHWAY cookies inside and outside our network of web sites and in connection with MY HOME PATHWAY products and services.

24. Confidentiality & Security

24.1. MY HOME PATHWAY takes your privacy and security very seriously, and we follow generally accepted industry standards to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data, both during transmission and once we receive it.

  • We limit access to personal information about you to employees, contractors, and agents who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

  • We limit access to Social Security numbers to help protect against their loss or misuse and do not disclose Social Security numbers to third parties except where such disclosure is required or permitted by law.

  • We regularly back up the information we collect online to protect against loss.

  • We have physical, electronic, and procedural safeguards to protect personal information about you. Some of the safeguards that we use include SSL encryption, firewalls and password protections.

However, no data transmission over the Internet, mobile device or information storage technology can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

24.2. If you believe your MY HOME PATHWAY account has been compromised, please report the incident using our support form. If you have been contacted by someone about your MY HOME PATHWAY account asking for a password, birth date or other personal information, please do NOT respond and forward the email to contact@myhomepathway.com. In the event that you believe that your personal safety is at risk or if you believe that you may be the victim of identity theft or other illegal conduct, please contact the appropriate federal, state or local law enforcement agencies directly.

25. Data Retention

25.1. The information we obtain from or about you may be processed and stored in the United States of America. We may keep it as long as it is permitted or required under the law. If you terminate your account, we may retain your data for a period of five years (or longer if required by law) in our active systems in order to ensure our ability to satisfy the authorized uses under this Privacy Policy. For example, we may use retained data to prevent, investigate, or identify possible wrongdoing in connection with the Site or to comply with legal obligations. Please note that information may exist in backup storage even after it has been removed from our active databases. 

25.2. You can request that your account be terminated here. Once your account is terminated, we will disable your account, which will be inactive and not accessible to anyone other than MY HOME PATHWAY authorized personnel. Moreover, once your account is terminated, you will not receive any further product or service-related communications from MY HOME PATHWAY.

26. Changes to this Privacy Policy

MY HOME PATHWAY may update this policy at any time without notice to you. Changes or additions to this Privacy Policy will be available in this section of the website. You can always come to this section to learn what information we gather, how we might use that information and whether we will disclose it to anyone. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

27. Questions & Suggestions

Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices. If you have questions or suggestions, please complete a feedback form. You may also contact us by sending postal mail to:

MY HOME PATHWAY Inc.
1313 N. Market Street, Suite 5100
Wilmington, DE 19801